GDPR- General Data Protection Regulation Privacy Statement

This privacy policy sets out how Healthcare Academy uses and protects any information that you give us when using our website, sending via post or emailing. Healthcare Academy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Who is the controller of the data that you provide to us?

Healthcare Academy is the data controller for the purposes of the Data Protection Act 1998. We ensure that the data you supply to us is processed fairly and lawfully, and with skill and care and used only for the purposes set out in this policy.  

What we collect

We may collect the following information:  

• Name and job title • Contact information including email address  • Demographic information such as postcode, preferences and interests  • Other information relevant to customer surveys and/or offers  

Why we collect the information

We need to know your personal data in order to provide you with employment intermediary services. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.  

What we do with the information we gather  

We use this information for the following reasons:

• To understand your needs and provide you with a better learning experience. • To create an account for you where all the information regarding your purchased courses is kept. • We may use the information to improve our products and services.  • If consented we may periodically send promotional emails about new products, events, special offers or other information which we think you may find interesting using the email address which you have provided.  • We would like to use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail if you have consented to it. We may use the information to customise the website according to your interests.

Upon registering your details with us  

When you create an account on our website, you agree to allow us to suggest related courses to you via your preferred method of communication: be it email or telephone.  

Security  

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.  

How we use cookies  

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.  

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.  

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.  

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.  

What are your rights?  

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.  

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email info@Healthcare Academy.co.uk 

If at any point you believe the information we process on you is incorrect you may request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.  

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).